Privacy Policy

Effective Date: October 30, 2025

Company: ShortRent Dot App Ltd

Email: support@shortrent.app

1. Introduction

Welcome to ShortRent.app, operated by ShortRent Dot App Ltd (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect information from users (“you”) of our platform — including both landlords and tenants — through our website shortrent.app and our mobile applications (the “Services”).

2. Information We Collect

From Tenants

• Name
• Email address
• Phone number
• Rental preferences and property inquiries
• Payment details when making rent payments (processed via Monnify or other payment providers)
• Account credentials (for login and profile)

From Landlords

• Name
• Email address
• Phone number
• Property details and listings
• Bank account information for receiving rent payments
• Account credentials (for login and profile)

3. How We Use Your Information

• Create and manage your ShortRent account
• Facilitate communication between landlords and tenants
• Process payments securely via our payment partners (e.g. Monnify)
• Manage property listings and rental transactions
• Send notifications and updates related to your account or activity
• Improve our Services and ensure security and fraud prevention

We do not use personal data for advertising, profiling, or data resale.

4. Third-Party Services

We use trusted third-party services to operate our platform securely and efficiently, including:

• Firebase (Google LLC) — for authentication, database, and hosting
• Cloudflare — for content delivery and security
• Monnify — for payment processing
• Google Analytics (optional, anonymized) — for basic usage metrics

These providers process data on our behalf in compliance with applicable data protection laws and only as necessary to deliver their services.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. If you delete your account, your data will be permanently deleted from our systems within a reasonable period, except where retention is required for compliance or record-keeping.

6. Your Rights

Under NDPR and GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent where applicable
• Receive a copy of your data in a portable format

You can exercise these rights directly within the app or by contacting us at support@shortrent.app.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Data transmitted between your device and our servers is encrypted using industry-standard HTTPS/TLS protocols.

8. Children’s Privacy

ShortRent is not directed toward children under 18. If you are under 18, you may use our Services only with the consent of a parent or guardian.

9. International Data Transfers

While our primary servers are located in Nigeria, we may process or store data on servers operated by our cloud providers in other countries. Where applicable, we ensure that such transfers comply with data protection laws and that adequate safeguards are in place.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, complaints, or requests related to your personal data, please contact us at:

Email: support@shortrent.app
Company: ShortRent Dot App Ltd, Abuja, Nigeria